RE: Problem with Motorola SB6141 Upgrade
Problem solved. There was an issue with signal strength which the technician solved last night, however the new, out of the box modem had some kind of "issue" even though it appeared physically okay...
View ArticleProblem with Motorola SB6141 Upgrade
I'm on preferred service here in Henderson NV with an old Motorola SB5120 modem and was told upgrading to a DOCSIS 3 modem would improve performance. To that end I checked the compatibility page,...
View ArticleWhy doesn't Cox support IMAP email service so users don't need to re-read...
Last I checked this was 2013, and practically every other online email service client offers IMAP server access so you can read your email once on your iPad or iPhone or desktop or webmail and delete...
View ArticleRE: Why doesn't Cox support IMAP email service so users don't need to re-read...
Thanks Trikein. That's some good advice to consider. Short of creating a business account, I'm thinking of just adding more mail services to one of my domain names as mentioned by olsj87.
View ArticleRE: Internet speed - Ultimate
They say thats the only router they have so they wont replace it.Also tech showed me on his test page *link omitted just incase thats only an inhouse test site* that im getting 60Mbps (he did a burst...
View ArticleCable modem reboots every 5 minutes
Hi I have a Motorola SB5101U modem docsys 2.0, and for the last 3 days or so it keeps dropping its signal and rebooting every time I download files through a newsreader. The newsreader says that I'm...
View ArticleRE: Cable modem reboots every 5 minutes
As a matter of fact, I had to turn off my DVR and back on again to get it to work. What should my signal levels be at? I guess if I'm not getting the proper levels then it must be the line. I went to...
View ArticleRE: Hoax email from Cox?
Hello Bloke,This is in fact a legitimate email from Cox making you aware of an update for Cox Secure Online Backup. It is a good idea to be careful with email, typically a hoax email will ask you to...
View ArticleRE: Internet speed - Ultimate
I would ask to speak to a manager and ask them why do they sell up to 150Mbps service and sell you a 10/100 router? Get a refund on the router and buy your own. Get something with a 10/100/1000 port or...
View ArticleRE: Internet speed - Ultimate
Floor supervisors are just that, babysitters.Usually the CSR knows more then their supervisor since they have to deal with the issue on a daily basis whereas supervisors jobs are to appease mad...
View ArticleRE: Sync My Drafts And Sent Folders
Hi Stuart,There is actually no way to sync theSent or Drafts folders. When you are on your computer or your phone and you send email, those messages will be specific to the Sent folder on that device....
View ArticleSync My Drafts And Sent Folders
I have been accessing my cox email account on my Droid 2 for some time, but I have never been able to get my Drafts folder or my Sent Folder to sync on my computer and phone. I can sent and receive on...
View ArticleHoax email from Cox?
Received below email yesterday from "Cox". I think it's a hoax. Wondering If anyone else received one like this.Important Update for Cox Secure Online BackupDear Cox Secure Online Backup User:Cox has...
View ArticleRE: Hoax email from Cox?
Thank you ChrisB for addressing my paranoia. It just so happens though, that when I followed the instructions and accessed " check for updates", curiously, there were none!!!
View ArticleRE: Internet Speed Slow
Sun Apr 14 04:19 PMYes2 Mbps16 Mbps12 millisec68.110.83.71PhoenixSun Apr 14 04:10 PMYes1 Mbps6 Mbps15 millisec68.110.83.71PhoenixRan these speed tests.
View ArticleRE: Internet Speed Slow
Your Rx hasn't gotten above -17dBmV in the last 14 days, when it's not supposed to go below -15 and should ideally be around 0. Your DS SNR hasn't gotten above 30 when it should be a bare minimum of 32...
View ArticleRE: Internet speed - Ultimate
Well good news.The tech who came out was a no nonsense inhouse tech who tested the tap outside and found its only getting 65. So he's escalated that to maintenance and fixed some stuff to get my in...
View ArticleRE: Internet speed - Ultimate
Well, IMHO you should get them to refund you the money for selling you a 10/100 router as I've said before, that is your culprit. Chris also said it. I agree it may not be able the money but principle...
View ArticleInternet speed - Ultimate
My internet is much slower then what im paying for but cox tells me its fine. I have the ultimate package (supposedly up to 150mbps) and these are the speed tests from sites OTHER then the bloated cox...
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