My netgear router is throttling my connection speed (Ultimate 150)
Hi, I'm so tired of getting the run around from cox support and spending hours searching google for my problem. There must be somebody out there who can actually help me and not just say "buy a new...
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RE: Slow internet speeds.
I'm having a similar problem here in phoenix, when i'm connected to the cox network my speed shows 65 megs, but when i'm not on cox network I get 1 to 9 megs. I use cox speedtest to check since it...
View ArticleRE: Lots of uncorrectable codewords SB6121
Ok great. I will connect directly to wall and try again this week, will let you know of the results. Thanks.
View ArticleLots of uncorrectable codewords SB6121
hi. so i have a lot of uncorrectable codewords on the sb6121 that i have. in the 60 - 70 thousand range per channel. i assume thats a lot. also, my current plan is the preferred, which is upward to...
View ArticleWarning about $5 Tier Upgrade Promo
I upgraded my internet from premium to ultimate using the $5 tier upgrade promo following the online steps. It never mentioned anything about professional installation and its fees, and it allowed me...
View Article"Billable Service Call" on my bill for Cox's faulty equipment???!!!
I recently reported slow, unreliable Internet connection to Cox, who cheerfully set up a service appointment (without mentioning the possibility that we would be charged for the visit) to have a tech...
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RE: Extremely Slow Internet Speeds.
Are those tests done direct to the modem or connecting through the router? Not saying that to avoid helping, just to try to isolate the problem. I will give suggestions/tips either way.Can you also...
View ArticleRE: How much longer until my service works?
I have been too busy to deal with this so I am delayed in following up. I will email tonight. I called phone support after the original post and was told the new ETA is Feb. 13. Really? Six weeks to...
View ArticleHow much longer until my service works?
This is actually my second painful experience in the past 12 months having Ultimate HSI installed.Tech did the on-site installation on 1/5/14. After significant troubleshooting he stated the tap on the...
View ArticleRE: Outlook suddenly takes 45 seconds to load
Are you saying its taking 45-60 seconds for the program (Outlook) to load or for the email to download into the program?If you want to isolate which it is, try disabling the account inside Outlook and...
View ArticleOutlook suddenly takes 45 seconds to load
I use Outlook many times per day and keep inbox minimally loaded. All other stuff goes to archive. Suddenly yesterday it started taking about 45 seconds to 1 minute to load after clinking on Outlook....
View ArticleRE: Slow internet speeds.
Interesting. Could be a couple things going on. Using what ever computer you tested from originally, go to whatismyip.com Does it show Cox as your ISP? If not, who does it show? Also, are you running...
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RE: Extremely Slow Internet Speeds.
**The tests that I have conducted have been on both a Wired connection as-well as a wireless connection ,and both seem to stay relatively the same in connection speeds.
View ArticleExtremely Slow Internet Speeds.
So, for about two months now I have been experiencing extremely slow internet speeds. I am a Cox Premier Plus Member and supposed to get 75mbps Download over 15mbps upload. My speeds for have never...
View ArticleRE: Payment not successful, my credit should have covered it?
We're unfortunately unable to discuss billing issues in a public technical forum. Please email our team at cox.help@cox.com. Please be sure to include your name, complete address, issue and either the...
View ArticleRE: Internet errors follow-up
This thread has been locked. A new thread was started on the same topic and can be continued HERE.
View ArticleRE: McAfee
Hi BF,You can get more information on uninstalling or changing programs at: http://windows.microsoft.com/en-us/windows/uninstall-change-program#uninstall-change-program=windows-7 . Use the drop-down...
View ArticleRE: Outlook suddenly takes 45 seconds to load
Hi Fox,Health Edge's suggestions are definitely worth considering.Since you mention using the archive, what version of Outlook are you using? I've heard that some of the Archive features in Outlook...
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