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RE: Extremely Slow Internet Speeds.

I'm a little concerned about the 1st hop in your trace route results.  Rarely do I ever see results more than 1ms in that hop considering the reliability of LAN connections to the router.  I remember...

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Wireless Drops 0-3 times a day

An average of 2 times a day, I lose my wireless connection (on laptop and I-phones) and unplug and replug the router to fix it.I have been putting up with this for over a year, but when this happens...

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RE: Wireless Drops 0-3 times a day

I've had my new ASUS RT-N66U router for a week now - and no drops!  Thanks to all!

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RE: signal levels and splitter question

Health Edge - is there anyway to PM you.  I have one quick thing that I do not want to post on an open forum. 

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RE: signal levels and splitter question

Hello Miz.Chellie, Please be aware that this is a public forums, where like minds can meet up and discuss technical matters. Not all users are Cox moderators. Be cautious of who you share information...

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RE: Extremely Slow Internet Speeds.

Yes ChrisL I have 3 laptops that I can connect through LAN ,and I have run tests from all computers. The laptops have all been consistent with each other. I also own more than one router that I have...

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RE: Slow internet speeds.

Hello DBR,  I want to help you with your speed issues. First, I do recommend upgrading the EMTA to a Docsis 3.0. If you would like to swap out the modem, email us at cox.help@cox.com with your service...

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RE: Slow internet speeds.

I finally had a tech admit to me that my issue is on Cox's end and was told "sorry that no one noticed the issue sooner". The issue is expected to be fixed by the end of the day.

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RE: Slow internet speeds.

Hello Boogieman454,  Please keep us posted on if you have any more issues. We want your services to work 100%.. 

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RE: signal levels and splitter question

Yes, just to be clear, I am NOT a moderator, or in anyway connected to Cox. Just a bored nerd who likes to help. Keeps my technology brain sharp. Is it private, as in something personal to your...

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RE: Extremely Slow Internet Speeds.

ErosSymphonicThe laptops have all been consistent with each other. I also own more than one router that I have tested.That may be so, but the data still seems to show some latency between the computer...

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RE: Slow internet speeds.

damachIP2Location ResultsIP Address:207.207.21.125City:MIAMIState/Region:FLORIDACountry Code:USPostal Code:33132ISP:GFI SOUTHOk, either were both missing something obvious, or you have something very...

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RE: email not sending

How are you trying to send email? Through a email program like Outlook or Thunderbird? Or through the website webmail.cox.net?Also, could you copy/paste the error exactly?

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email not sending

Why has my cox email stopped sending?  I can receive mail sent to my cox acct.  When sending I'm directed to use one of my webmail accts. 

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Cox Browser Alerts -- Please stop!

I recently received a "Cox Browser Alert" which wants me to buy a modem or something.Please stop browser hijacking!  It's irritating and ineffective.When I sit down at the computer to perform some task...

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RE: Slow connection

Well I imagine, most times when things break, they don't know before hand. Also, sometimes they might have something planed, but they don't suspect any downtime, or atleast none in your area. But to be...

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Slow connection

Why has my connection randomly disappeared for the third night this week at 8 pm? I only have the basic package but the speeds I've experienced before it would cut out completely for a few hours are...

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RE: Slow connection

Alright Chris thank you

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RE: Internet drops

@wmcole I looked again and the modem is logging a history of the transmit power level going out of spec on the high end.  It doesn't appear looking at this account that anybody has been out to...

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RE: How much longer until my service works?

Cable was buried on 1/30. Service still not working. Received a response to my Email on 1/31 asking for more information. Replied on 2/1 with requested info. Awaiting response.We're about to make an...

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