RE: Internet connection stopping every few minutes
When the connection drops are you seeing the lights on the modem all go down and flash back up, or is it only changing the status on the computer/device stating limited connectivity or no internet...
View ArticleRE: "Add On" for COX Webmail
Interesting, I'll be honest with you, I've NEVER even looked at the "enhanced" webmail. Let me try this for awhile and I'll get back to you.
View Article"Add On" for COX Webmail
Everytime I log-in to COX webmail, I get a notification that an "add on" failed to run. I've researched what this "add on" might be, but have had no luck in identifying it. I did find that it might be...
View ArticleInternet "Drops" 1-2 Times a Minute.
Cable Modem State DOCSIS Downstream Scanning:CompletedDOCSIS Ranging:CompletedDOCSIS DHCP:CompletedDOCSIS TFTP:CompletedDOCSIS Data Reg Complete:CompletedDOCSIS Privacy:Enabled Downstream Channels...
View ArticleRE: Internet "Drops" 1-2 Times a Minute.
Yeah, Im kinda getting aggravated with calling tech support all the time. Tomorrow I am going to switch my modem out with a non router one. Hopefully that seems to help. Cause apparently the problem...
View ArticleRE: Internet connection stopping every few minutes
I am having the same exact issue. I'll get about 5-10 minutes of usage and it will drop for about 30 seconds to a minute. The lights do not turn off, they stay on. It will just drop. It is kind of...
View ArticleInternet connection stopping every few minutes
I've only had Cox for about a year now. But lately, it has been a pain. My modem keeps shutting off and on, and my internet drops constantly. It's frustrating when you are online, and have to start...
View ArticleRE: Internet connection stopping every few minutes
I have been with cox years and had the same issue , it is cox website and it has nothing to do with your computer .You need to contact cox support ask them to come fix the problems you have beside...
View ArticleRE: Premier Speeds
Same issue for me as well. Just upgraded and have a docsys 3.0 modem but only getting 30M down. Can someone check my service code as well?
View ArticleRE: Webmail Classic vs. Enhanced
The Java issue you're seeing may be corrected by updating Java on your computer. As for Enhanced webmail you may see results by testing with a different browser.
View ArticleRE: Overage Issues.
I see you menitoned using a data monitor on two of the three devices you mentioned accessing the Internet connection. It may be worth doing the same for the third to see what that shows.
View ArticleOverage Issues.
So here is my problem. I have The Netgear CG3000D. There are only 3 units that access this router cable modem at any time. My mother's MacBook Pro, my Macmini and my son's iPad. I received an email...
View ArticleRE: Internet connection stopping every few minutes
That's pretty consistent with the lack of any obvious indication of problems from this end as well when I look at the modem. Can you try without the router to see if that helps any?
View ArticleRE: Upgraded from cox hsi preferred to hsi premier but still getting same speeds
There was a small problem with the way your account was setup. You should be all set now.
View ArticlePremier Speeds
I have been a premier customer for some time now. I have consistently only had 15-25 Mbps up and down. This weekend I upgraded from an old DOCSIS 1 to the Netgear CG3000D from Cox. I had to pay for...
View ArticleRE: Premier Speeds
I just responded to your other thread lettting you know I took care of this for you :)
View ArticleRE: Upgraded from cox hsi preferred to hsi premier but still getting same speeds
Thanks for your help Chris! That did indeed fix my issue. I just wish the people on the phone in support were as efficient. I spent an hour on the phone last nigh with 4 different techs . Now I can...
View ArticleUpgraded from cox hsi preferred to hsi premier but still getting same speeds
Hi, I recently upgrades from preferred to premier. A tech(contractor) came out and installed my new docsis 3.o modem(cisco dpq3212) but my speeds are still 30 down. I called support but they were...
View ArticleIMAP Server
Since the server was changed from POP3 to IMAP, I'm having problems with my email. How do I save my emails once they have been downloaded to my computer? When I delete from webmail, they disappear...
View ArticleRE: IMAP Server
What you described is normal behavior for how IMAP keeps the device and mail server in sync however the settings shouldn't have changed automatically on your PC if you were configured it for POP3...
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