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RE: Internet download speed

I trust their site as it was recommended by Best Buy and IT guys at work.  They told me a lot of the other sites only test internet searching/browsing.  This site as I was told tests for actual...

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The data usage meter is wrong on so many levels.

So I am stuck with a modem that spits out numbers of data usage that are wrong.  I get a letter for overage and of data usage on days when I am not even in the house, the computer is not even on but...

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RE: The data usage meter is wrong on so many levels.

Hello all, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to Cox High Speed Internet with other customers. To get the most out of your forums...

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RE: Internet download speed

Well your halfway right. That site is having problems, I promise you. It may of had been good site once, looks like a 30second capacity test, which doesn't get exaggerated by powerboost, but I know for...

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Internet download speed

I am paying for Cox High Speed Preferred internet which states it has up to 18mbps download speed.  However, I have been testing my download speed weekly for the past three months and never get above...

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RE: Continuing Modem Disconnects

What devices are you using again? Do you have a Cisco gateway? Or are you using a eMTA and a Netgear WNDR4500? Need to re-focus on adjusting the DHCP query frequency and make sure you have a type 2 NAT...

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RE: modem dpc 3825

Page 27 of this manual says;"On the Status DOCSIS WAN page, leave the User Name and Password field blank and click Log In. The gateway opens with an Administration Management page in the forefront. You...

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modem dpc 3825

where can i locate the modem password

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RE: Internet download speed

Hi Mjgh06, I also had never heard of this speedtest site myself, so of course I wanted to check it out. After running the test a couple times I was getting consistent 2.8, so I decided to check out how...

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RE: My Cox Internet Connection Drops Once or Twice a Day Past Few Months

Another update.The fourth technician visited my house yesterday. I told him the history of the issue, and this was the final visit I'd accept from Cox before dropping them entirely. I also told him...

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My Cox Internet Connection Drops Once or Twice a Day Past Few Months

During the past approximately 2-3 months, my internet connectivity drops at semi-random times, once or twice daily. Strangely, the first disconnect of the day, seems to happen early morning, say 6-9 am...

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RE: My Cox Internet Connection Drops Once or Twice a Day Past Few Months

3 words "Get the Ticket Number!" When ever a technician says he put in a ticket for maintenance, be sure to get the ticket number, that way you can call up and find out the status.  Some can't be...

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RE: Premiere internet speed seems a joke for what I am paying!

I'm having a similar issue and was told that a node was out in my area since 08/21/13. I've been told that there is no ETA and I should check the forums daily for resolution. Besides the lack of...

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RE: problems with Internet after upgrade to Premier

Hi Maxim, Currently I show poor signal levels being reported from your modem. This could cause your channels not to bond (would effect Docsis 3.0). This could cause the influx in your speeds. If you...

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RE: problems with Internet after upgrade to Premier

Hi Tiffany,thank you for your reply. My modem is connected directly to the wall with any splitters, power strips, or UPS. Like I said in one of my previous messages I exchanged Netgear for Cisco....

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problems with Internet after upgrade to Premier

we have recently upgraded our Internet to Premier [yes!] Netgear CG3000D-rg. Right after that I noticed that Internet periodically very fast [the way it should] and sometimes it just stops. For...

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RE: Premiere internet speed seems a joke for what I am paying!

pmagdziarz, Thank you for reaching out to us on the forums! I am extremely sorry that you were miss-informed. There is no outages being reported in your area. I double-checked with the local technical...

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RE: e-mail

What do you mean but it doesn't download "all" of it? Is old stuff missing? New stuff? Random? Could you go into more detail on the problem.

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RE: Microsoft Outlook

When it stopped working, what error did it give? And are you saying Outlook express works, but on the same computer Outlook doesn't?

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Microsoft Outlook

I have been using Microsoft Outlook with Cox for our emails on our PC for years. Last week it stopped working with your server and we have been unable to connect since. I have been through support and...

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