RE: Frequent Disconnections
The firmware was resent to the modem and should be back up, if you keep a eye on it we can see how it reacts and what the logs show going forward.Ed H. - Cox Support Forums Moderator
View ArticleNEATGEAR WNR 2000 connection lost
I recently moved my internet provider to Cox. We have the Netgear WNR 2000 wireless router. For several morning now the wireless connection has been lost. I am using a Mac OSX 10.8.4I cannot connect to...
View ArticleRE: NEATGEAR WNR 2000 connection lost
Hi Warum, That is unusual! Does this continue to happen with the router bypassed (Computer plugged directly into the modem)? I am showing good signal strength, no packet loss, or resets to the modem....
View ArticleRE: Frequent Disconnections
EdwardHThe firmware was resent to the modem and should be back up, if you keep a eye on it we can see how it reacts and what the logs show going forward.Ed H. - Cox Support Forums ModeratorI had...
View Articlespeed
---This is an update and re postas my issue is still not resolved even though the forum says it is. I am aware other cox customers in my area, on the same node are also effected.The cox maintenance...
View ArticleRE: speed
If you had valued me as a longtime customer, you would have actually found and fixed the issue in this area, and more importantly, my issue. Thanks for the repeated responses with no positive...
View ArticleRE: Cox Residential and IIS
Running of servers on residential service is prohibited as per the terms of service at http://www.cox.com/policy so the business account would be the official solution to what you're trying to do....
View Articleconstant disconnects
Hi everyone, I live in north phoenix and lately i've been sick out of my mind. My internet is dropping the conection all the time 5-8 times a day. For the almost 200 dollars a month i spend a month for...
View ArticleRE: constant disconnects
One thing I saw was that the modem was bonded to a non-existent upstream channel which a reboot seems to have corrected. Let me know if you continue to have any problems.
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RE: Cox Residential and IIS
Thanks for the swift reply, Chris.While I understand the potential implications of blocking/unblocking port 80 from a security standpoint, I just don't feel that simply buying my way into another...
View ArticleCox Residential and IIS
Greetings. I am running a Windows Server 2008 box with IIS for my Web Server, although Cox is blocking Port 80 so I can't resolve the domain name I just bought. After talking to tech support about...
View ArticleRE: SB6141 Firmware Upgrade
It appears your modem has already been updated. Customers with 6141's actually will automatically receive the required firmware version for their market during the nightly maintenace window if the...
View ArticleRE: Frequent Disconnections
The logs are showing the same warning informational messages still on this end, which if its still reseting its not logging the information right even after reloading the software on it. The next step...
View ArticleRE: constant disconnects
no the problem still the same. 2 times i had to unplug the modem and router today.
View ArticleRE: Frequent Disconnections
EdwardH The next step I would recommend is testing another modem whether it will resolve it or atleast show the log of the resets we will get more information that way.This is the fourth modem that...
View ArticleRE: constant disconnects
called support again.. The answer i get is "There is a current outage, techs have been dispached " ..Evrytime is the same answer, word by word ..asif they have sticker on their monitos to repeat that...
View ArticleRE: Not getting up to 50 MBps speed
I am also having the same problem just upgraded from preferred to premiere a couple of days ago using a SB6141 modem, my download speeds are between 25-30MBps and my upload speeds are between 15-20MBps.
View ArticleRE: SB6141 Firmware Upgrade
I upgraded from prefered to premiere package a couple of days ago.I am still only getting download speeds between 25-30MBps instead of closer to 50MBpsdo you know what can be causing this?
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RE: Not getting up to 50 MBps speed
So was hoping to hear from someone at Cox by now but given this is the weekend maybe I should expect monday. Anyways hope they help you also gdhaliwal.. This am I ran another cox speed test and still...
View ArticleNetwork extenders
Back in December, I called because I was having slow internet issues. The tech came out and said it was because my modem was too old (~5 years) and installed a Cisco DPQ3925 Gateway. The range on it...
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